Cockatoo
Cockatoo Support
Find help with building, publishing and managing your Cockatoo website.
Website help articles
- Website builder
Start with a template, add your business details and shape a page that feels like your business.
- Website templates
Choose a website template and make it your own with the words, photos and details your customers need.
- Contact form and enquiry inbox
A contact form on your website and an enquiry inbox in your dashboard help you keep customer messages together.
- Search titles and descriptions
Set a clear page title and search description that explain your business, your services and where you work.
- Hosting and HTTPS
Your Cockatoo website includes hosting and HTTPS, so you can focus on the information you want customers to see.
- Mobile-friendly websites
Cockatoo templates adapt to different screen sizes, helping customers read about your business wherever they browse.
- Photos and logo
Use your own photos and logo to turn a template into a recognisable home for your business.
- Website preview
Preview your website before publishing so you can check your words, images and layout with confidence.
- Save and publish
Build your page, save your work and publish your website to a Cockatoo address when it is ready to share.
- Custom domain
Connect a domain you already own with Pro and give customers a website address that matches your business.
- Multi-page websites
Build up to 10 pages on Pro or unlimited pages on Business, with page navigation, submenus and site search.
- Ready-made sections
Add ready-made sections for services, FAQs, pricing, testimonials, team members and more.
- Design and media
Shape your website with brand colours, fonts, galleries and media.
- Website analytics
Track website visits, enquiries and button clicks, then use the results to improve your pages.
- Customer contacts
Keep contact details, conversations and activity together so each follow-up has context.
- Quotes and invoices
Create quotes and invoices, edit the document directly and give customers a clear way to accept or pay.
- Online payments
Connect Stripe to collect payments for invoices and eligible bookings.
- Recurring payments and invoices
Set up recurring service payments and manage recurring invoices from Sales.
- Contracts and electronic signatures
Create agreements, share signing links and keep signed copies with your sales records.
- Coupons and discounts
Manage coupon promotions and apply discounts to quotes and invoices.
- Sales and GST reports
Review sales, payment fees and GST reconciliation from your business records.
- Online bookings
Offer service bookings with availability, approval and visibility controls.
- Staff schedules and resources
Coordinate staff rosters, time off, rooms and equipment around appointment availability.
- On-site service bookings
Offer on-site appointments within your postcode service areas.
- Booking payments and cancellation fees
Set optional appointment payments and agreed cancellation or no-show fees.
- Follow-ups and daily digests
Use follow-up reminders, automatic enquiry and quote follow-ups, and opt-in operations digests.
- Team access
Invite colleagues to help manage your website and enquiries.
- Email campaigns and subscribers
Capture newsletter subscribers with consent and prepare email campaigns for your audience.
- AI reply assistance
Draft replies, rewrite your message and summarise an enquiry from the Inbox.
- Appointment review requests
Configure review requests after appointments to follow up with customers at the right point.
- Forms and newsletter signup
Capture enquiries with custom questions and collect newsletter signups with consent.
- Pop-ups and announcements
Share a notice with an announcement bar, or use scheduled pop-ups on Pro and Business.