Cockatoo Support

Booking payments and cancellation fees

Set optional appointment payments and agreed cancellation or no-show fees.

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Getting started

  1. Connect Stripe and choose the service payment settings.
  2. Set clear cancellation and no-show terms.
  3. Check the customer booking flow and track payment outcomes.

Choose how bookings are paid

Configure appointment payment requirements and show customers the relevant terms before they commit.

Keep outcomes traceable

Track booking refunds and cancellation fees, and record no-shows separately from cancelled appointments. Stripe setup is required to collect online payments.

Where can I check plans and costs?

Free is A$0. Pro is A$12/month or A$120/year. Business is A$29/month or A$290/year. Prices are in AUD, per website. Domain registration, Stripe processing and email sending are separate. See website plans for current inclusions.