Cockatoo guide

Wear and tear exclusions: maintenance and resulting damage

Wear and tear exclusions address deterioration through ordinary use or ageing under the policy's wording.

Wear and tear exclusions address deterioration through ordinary use or ageing under the policy’s wording.

The distinction that matters

The treatment of a worn component and resulting accidental damage may differ; neither outcome should be assumed without reading the clauses.

What to check

  • Identify the failed item and cause.
  • Check resulting-damage provisions.
  • Keep maintenance and repair records.

Example to discuss

A building owner separates the cost of replacing a deteriorated pipe from the assessment of water damage it caused.

This is a hypothetical comparison, not a customer claim or a determination of cover.

Sources and further reading

General information only. The policy, schedule and applicable rules determine the actual position. For a personal decision, use an appropriately qualified adviser or the relevant provider.

Sources

References used in this guide