Cockatoo guide

Water exclusions: read the source of damage

A water exclusion limits specified water-related losses under its definitions.

A water exclusion limits specified water-related losses under its definitions.

The distinction that matters

Flood, groundwater, storm surge and escape of liquid can be treated differently.

What to check

  • Identify the source.
  • Read exclusions and exceptions.
  • Keep evidence of cause and timing.

Example to discuss

A homeowner records whether water entered from a river or a damaged pipe before discussing the applicable clause.

This is a hypothetical comparison, not a customer claim or a determination of cover.

Sources and further reading

General information only. The policy, schedule and applicable rules determine the actual position. For a personal decision, use an appropriately qualified adviser or the relevant provider.

Sources

References used in this guide