Cockatoo guide

Insurance policy essentials: documents to read together

A policy wording, schedule and endorsements work together to describe the insurance contract. A quote, brochure or certificate can summarise parts of an arrangement without replacing those documents.

A policy wording, schedule and endorsements work together to describe the insurance contract. A quote, brochure or certificate can summarise parts of an arrangement without replacing those documents.

The distinction that matters

The schedule identifies the particular risk and selections; the wording describes the standard terms; endorsements can alter those terms. Confirm that all relate to the same policy period and insured entity.

What to check

  • Correct insured name and business activities.
  • Policy period and selected sections.
  • Definitions, exclusions and endorsements.
  • Claims, cancellation and renewal provisions.

Example to discuss

If a summary seems inconsistent with an endorsement, ask the insurer for written clarification before relying on the broader-sounding document.

This is a hypothetical comparison, not a customer claim or a determination of cover.

Sources and further reading

General information only. The policy, schedule and applicable rules determine the actual position. For a personal decision, use an appropriately qualified adviser or the relevant provider.

Sources

References used in this guide