First notice of loss is the initial notification of an event that may result in a claim.
The distinction that matters
Notification is not acceptance, and further evidence or a formal claim may be required.
What to check
- Record policy and event details.
- Follow emergency assistance instructions.
- Keep the claim reference.
Example to discuss
A claimant reports the event promptly and retains photographs while awaiting assessment.
This is a hypothetical comparison, not a customer claim or a determination of cover.
Sources and further reading
General information only. The policy, schedule and applicable rules determine the actual position. For a personal decision, use an appropriately qualified adviser or the relevant provider.