Fictional example business with illustrative copy, photos and contact details. The enquiry form is disabled.
Example and image credits
AI-generated illustrative image made for Cockatoo. Example business names, services, hours and details are fictional; replace them with your own before publishing.
Local layout
Free it support website template
Give people looking for business it support or device support one place to understand what you offer and get in touch. Start with this editable it support template and make it your own.
Free forever for one page. From A$12/month to connect a custom domain and remove branding.
A support enquiry needs a clear route to the right team
A business needs to understand which systems you support and how to start a request. Without a website, contact details alone may not explain the support scope or the information to provide.
Explain supported systems and keep the first contact simple
Describe the businesses, devices and networks you actually support. Ask for a general issue description and contact details, then use your established process for authorised access and further investigation.
What to include on your it support website
Use these as starting points, then keep only the services or products your business offers.
- Business IT support
- Device support
- Network support
Explain the systems and businesses you support and ask clients to describe issues without sharing passwords.
The Local layout provides an editable starting point: Clear and welcoming, with contact details first.
IT Support website template FAQs
What should I put on a it support website?
Start with your business name, an introduction and accurate descriptions of business it support, device support and any other services or products you actually offer. Explain the systems and businesses you support and ask clients to describe issues without sharing passwords. Add current contact details and relevant photos you have permission to publish. The suggested services are examples to edit, not a claim about your business.
Should customers send passwords through the enquiry form?
No. Ask for a general issue description only. Do not request passwords, recovery codes or other access credentials in the form. Confirm support scope and use your established process for any authorised access; the template does not open a remote session or resolve incidents automatically.
Can I customise the it support template without coding?
Yes. Edit the business introduction and service list, replace the examples of business it support and device support with your own offering, and choose your colours and font. Add your photos and preview the result before publishing. You can add an HTTPS link to an existing booking or ordering service if your business uses one.
Is the it support website template free?
Yes. One hosted page is free forever, with a Cockatoo website address and branding. It includes a contact form and enquiry inbox. Connecting a custom domain and removing Cockatoo branding costs A$12/month or A$120/year with Pro; domain registration is sold separately. You can edit and preview the template before signing in to save it to your account.