Cockatoo guide

Renters insurance in Australia: contents, exclusions and questions to ask

A practical contents insurance checklist for Australian renters.

Renters usually investigate contents insurance to protect belongings they own. The landlord’s building cover should not be assumed to insure a tenant’s possessions. Moneysmart’s contents insurance guide explains what to compare.

Build a useful inventory

List furniture, appliances, clothing and valuables, with photos and receipts where possible. Check the replacement basis used by the insurer. Ask about individual item limits and whether jewellery, bikes or electronics require separate listing.

Compare events and exclusions

Ask about theft, storms, flood, accidental damage and belongings away from home. These are questions to investigate, not a promise that every contents policy covers them. Review the excess, security conditions, shared-house arrangements and temporary accommodation provisions.

What about liability or damage to the rental?

Check the actual wording. Contents cover, legal liability, a rental bond and responsibility under the tenancy agreement serve different purposes. Do not assume the policy pays every claim a landlord might make.

Moving or sharing a home

Tell the insurer about changed addresses and household arrangements. Ask who is insured, whether housemates’ belongings are included and how cover applies during a move.

Before choosing cover

Compare disclosure documents using the same inventory and excess. Keep a copy of the schedule and contact the insurer if the named occupants, address or cover details are wrong. This is general information, not a recommendation of a particular insurer.

Sources

References used in this guide