Ground rules for using Cockatoo

These terms and conditions apply when you browse Cockatoo, submit quote requests, create an account, or use provider tools made available through the platform.

By continuing to use the service, you agree to use it lawfully, provide accurate information, and avoid behaviour that disrupts the platform or other users.

Cockatoo helps consumers publish requests and helps providers discover opportunities, but it does not guarantee that any request will receive a response or that any quote will lead to work being awarded.

Consumers remain responsible for checking licences, qualifications, insurance, inclusions, exclusions, pricing, and any other terms that matter before they engage a provider.

Providers are responsible for ensuring their profile, service areas, credentials, pricing, and business details are accurate and kept up to date.

If a provider chooses to respond to a request or purchase access to a lead, that provider remains responsible for its own service delivery, contracts, communications, and compliance obligations.

Some parts of the platform may involve paid features, memberships, lead access, or other billing events. Where fees apply, the relevant price or billing flow shown at the time of purchase will govern that transaction.

We may update, suspend, or improve features from time to time. We may also revise these terms by publishing an updated version on the website.

Cockatoo may host user-submitted content, business information, and marketplace data, but users remain responsible for the accuracy, legality, and rights associated with the material they submit.

The platform is provided on an as-available basis. To the maximum extent permitted by law, Cockatoo is not responsible for indirect loss, third-party conduct, or outcomes arising from agreements made directly between consumers and providers.

If you do not agree with these terms, you should stop using the platform.

For operational questions about these terms or how they apply to your use of Cockatoo, use the support or contact channel provided through the website.