For many Australians, haggling evokes images of bustling overseas markets, not the air-conditioned aisles of their local JB Hi-Fi or car dealership. But in 2025, as inflation and cost-of-living pressures bite, the art of negotiation is coming back in vogue — and it’s not just for the bold or brash. Whether you’re buying a new fridge, negotiating your energy bill, or even finalising a home loan, knowing how (and when) to haggle can make a real difference to your bottom line.
Why Haggling is Back in the Spotlight
Australia’s economic landscape in 2025 is a mixed bag. While inflation has cooled somewhat from its 2022–2023 peaks, consumer confidence remains fragile. Many households are scrutinising expenses, and businesses—keen to keep customers loyal—are more open to negotiation than they’ve been in years. In sectors where competition is fierce and margins are tight, haggling is not just tolerated; it’s often expected.
- Appliance retailers: With online price transparency, bricks-and-mortar stores are increasingly willing to match or beat competitors to win your business.
- Car dealerships: Despite a stabilising used car market, discounts, bonuses, and trade-in sweeteners are all up for grabs.
- Utilities & telcos: If you threaten to leave, you’ll often be offered a ‘retention’ deal better than the standard advertised rate.
According to a 2025 Finder survey, over 47% of Australians reported successfully negotiating a better deal on at least one major purchase in the last 12 months—a figure that’s steadily rising.
Where and When Can You Haggle in 2025?
While not every transaction is negotiable (your local Coles checkout is unlikely to budge), there are more opportunities than you might think. The key is recognising when a price is flexible and approaching the conversation with confidence and respect.
- Electronics and whitegoods: Always check competitors’ prices online before heading in-store. Most retailers have discretionary wiggle room on price or extras (think free delivery or extended warranties).
- Home and contents insurance: With ongoing consolidation in the insurance sector, providers are keen to retain customers. Don’t accept a renewal quote without asking for a discount or better coverage.
- Cars (new and used): Supply chain stabilisation has made deals more plentiful than during the COVID crunch. End-of-month or EOFY sales periods remain your best bet.
- Gyms and subscriptions: With competition from at-home fitness apps, many gyms are willing to negotiate on sign-up fees or offer bonus months.
- Mortgage rates: The RBA’s cash rate is forecast to hold steady for much of 2025, but banks are keen to keep good borrowers. Existing customers can often negotiate a ‘customer retention’ discount.
Timing can matter as much as technique. End-of-month and end-of-financial-year periods are especially ripe for negotiation, as sales staff are keen to hit targets.
How to Haggle Like a Pro: Proven Techniques
Walking into a store and demanding a discount rarely works. Successful haggling in 2025 is about preparation, timing, and tact:
- Do your homework: Know the market price and have evidence (screenshots or competitor quotes) ready to show. Salespeople are more likely to match or beat a legitimate offer than respond to vague requests.
- Be polite but assertive: Australians value courtesy, but don’t be afraid to ask, “Is that the best you can do?” or “Can you throw in free delivery if I buy today?”
- Don’t accept the first offer: If you’re offered a small discount, pause and ask if there’s any flexibility or extras they can include.
- Be willing to walk away: If you can’t get the price or terms you want, thank them and leave your number. Many deals are done in the follow-up call.
- Bundle and leverage loyalty: Buying multiple products or services? Ask for a package deal. Long-time customer? Mention it; providers often have unadvertised loyalty bonuses.
With the rise of online chat and customer service bots, you can even negotiate digitally. Many major retailers now have price-match features built into their websites—use them to your advantage.
The Haggler’s Code: Ethics and Etiquette
Haggling isn’t about outsmarting or bullying the other side. It’s about finding a win-win. Be reasonable, do your research, and respect the person you’re dealing with. Remember, a deal is only good if both parties walk away satisfied.
Some quick do’s and don’ts:
- Do: Be prepared, respectful, and realistic.
- Don’t: Make up competitor prices, be aggressive, or push for discounts on already heavily marked-down items.
And finally: celebrate your wins! Every dollar saved through skilful negotiation is money you can put towards your financial goals.
