Operational risk has always been a core consideration for Australian businesses, but in 2025, the landscape is shifting faster than ever. From cyber threats to regulatory shake-ups, the definition and management of operational risk are expanding. How can Australian organisations navigate these changes and protect their bottom line? Let’s break down the latest trends, regulatory updates, and practical steps to manage operational risk in the year ahead.
The New Face of Operational Risk in 2025
Gone are the days when operational risk was limited to process errors or supply chain hiccups. In 2025, the scope encompasses:
- Cybersecurity threats – Ransomware attacks and data breaches are more frequent, with the Australian Signals Directorate reporting a 20% spike in incidents over the past 12 months.
- Climate and environmental events – Floods, bushfires, and extreme weather increasingly disrupt operations, especially in supply chain-dependent industries.
- Third-party and outsourcing risks – As companies rely more on external vendors for IT and logistics, vulnerabilities can emerge outside direct control.
- Regulatory and compliance shifts – The Australian Prudential Regulation Authority (APRA) introduced stricter operational risk management guidelines for 2025, requiring evidence-based risk assessments and regular scenario testing for all regulated entities.
For example, a major Australian retailer experienced weeks-long disruptions after a supplier’s cyber breach in early 2025. The incident highlighted how interconnected operational risk has become—and why proactive planning matters more than ever.
Key Regulatory Changes and What They Mean
Australian regulators have taken a more hands-on approach to operational risk this year. Here are the standout developments:
- APRA CPS 230 Standard: Coming into force in July 2025, this standard requires all APRA-regulated institutions to adopt an end-to-end approach to operational risk. That means mapping out critical business services, identifying vulnerabilities, and proving the ability to recover quickly from disruptions.
- Mandatory incident reporting: The Australian Securities and Investments Commission (ASIC) expanded mandatory reporting for significant operational incidents, with strict timelines and penalties for non-compliance.
- Climate risk disclosure: The Australian government now requires large companies to report on climate-related operational risks, including transition and physical risks, in line with international frameworks such as the Task Force on Climate-related Financial Disclosures (TCFD).
These changes are designed to build a more resilient financial and business sector—but they also mean higher expectations for operational risk management, documentation, and transparency.
Building a Resilient Operational Risk Strategy
How can Australian businesses respond? Success in 2025 means looking beyond box-ticking and embedding risk management into everyday operations. Here are some practical steps:
- Update risk frameworks regularly: Integrate lessons from recent incidents and regulatory updates into your risk register and controls.
- Strengthen cyber resilience: Invest in employee training, real-time threat monitoring, and incident response plans. Consider cyber insurance, but don’t treat it as a substitute for robust controls.
- Test recovery plans: Scenario test your ability to recover from business interruptions—from IT outages to natural disasters. Involve all key stakeholders, not just the risk team.
- Enhance third-party oversight: Conduct due diligence on suppliers and partners, and require them to meet your operational risk standards. Regularly review contracts and service level agreements (SLAs).
- Embrace data-driven risk assessment: Leverage analytics to spot emerging risks early, track incident trends, and inform board-level decisions.
For example, a leading Australian bank recently established a cross-functional risk committee—including IT, HR, and procurement—which reviews operational risks monthly and oversees scenario testing. This collaborative approach has helped the bank respond swiftly to regulatory changes and cyber threats.
Conclusion: Operational Risk as a Competitive Advantage
In 2025, managing operational risk isn’t just about compliance—it’s a vital ingredient for business resilience and trust. Companies that invest in robust risk frameworks, stay alert to regulatory changes, and foster a culture of risk awareness will be best placed to navigate the challenges ahead. Whether you’re a startup or an ASX-listed giant, make operational risk a strategic priority this year.
