Leadership is a hot topic in Australian businesses, with remote work, hybrid teams, and generational change all challenging the traditional office dynamic. But what if a decades-old psychological tool could offer new insights into how leaders perform—and how teams succeed? Enter the Least-Preferred Coworker (LPC) Scale, a classic but still-relevant measure that’s making a comeback in 2025’s corporate playbook.
What Is the Least-Preferred Coworker Scale?
Developed by psychologist Fred Fiedler in the 1960s, the LPC Scale asks leaders to rate the colleague they’ve had the hardest time working with. This isn’t about workplace gossip; instead, it’s a structured set of questions that reveal whether a manager is more relationship-oriented or task-oriented. In 2025, as Australian companies navigate increased diversity and hybrid work environments, understanding these tendencies is more critical than ever.
The LPC Scale asks leaders to rate their least-preferred coworker on a series of bipolar adjectives, such as:
- Friendly vs. Unfriendly
- Cooperative vs. Uncooperative
- Supportive vs. Hostile
A high LPC score suggests the leader is relationship-focused—they see the best in even difficult colleagues. A low score points to a task-focused leader, who prioritises getting the job done over workplace harmony.
Why the LPC Scale Matters in Today’s Australian Workplaces
Australian companies in 2025 are grappling with challenges like staff shortages, flexible work arrangements, and the need for inclusive leadership. The LPC Scale offers a lens to assess not just who leads, but how they lead—crucial for building resilient, adaptable teams.
Here’s how the LPC Scale is being applied today:
- Recruitment & Promotions: More HR departments are using psychometric tools, including the LPC, to shape leadership development programs and succession planning.
- Remote and Hybrid Management: Relationship-oriented leaders (high LPC) tend to excel in remote teams, where empathy and communication are paramount. Task-oriented leaders (low LPC) often thrive when deadlines and deliverables are king—think project-based work or crisis response.
- Team Dynamics: Understanding a leader’s LPC style can help match them with the right teams. For example, a high LPC manager might be best suited to nurturing a new, diverse team, while a low LPC leader could drive results in a high-pressure, established group.
Real-world example: In 2025, an ASX-listed fintech used the LPC Scale during a major restructure. The company matched relationship-oriented leaders with newly merged teams to smooth cultural integration, while task-oriented managers took charge of time-sensitive product launches. The result? Higher staff retention and record project delivery times.
How to Use the LPC Scale Effectively
While the LPC Scale is powerful, it works best as part of a broader leadership toolkit. Here’s how forward-thinking Australian organisations are integrating it:
- Leadership Development: Use LPC results to tailor coaching, ensuring leaders develop skills that complement their natural style.
- Team Assignments: Assign leaders to projects or teams where their style will have the most positive impact.
- Conflict Resolution: Use LPC insights to anticipate and manage friction—pairing leaders and team members who can balance each other’s strengths.
Importantly, 2025’s HR policies emphasise transparency and inclusion. If you’re using the LPC Scale, be upfront with staff about its purpose, and combine it with regular feedback and professional development opportunities.
Limitations and Criticisms: Is the LPC Scale Right for Everyone?
No tool is perfect. Critics argue that the LPC Scale oversimplifies leadership and can be influenced by mood or recent conflicts. Plus, today’s multicultural, neurodiverse teams may require more nuanced assessment. That’s why most Australian organisations use the LPC alongside other modern tools—like 360-degree reviews or emotional intelligence assessments—to paint a fuller picture.
Still, the LPC remains a valuable starting point, particularly for companies committed to understanding and developing the next generation of Australian leaders.
