Hard Inquiry in Australia: 2025 Credit Score Impacts Explained

When you’re shopping for a home loan, credit card, or even a new phone plan in Australia, you’ll likely encounter the term “hard inquiry.” As of 2025, with open banking and credit reporting reforms in full swing, understanding how hard inquiries work — and how they affect your financial future — is more important than ever.

What Is a Hard Inquiry?

A hard inquiry (also known as a “credit check” or “credit enquiry”) happens when a lender or service provider requests a copy of your credit report to assess your application for credit. This process is different from a ‘soft’ inquiry, which occurs when you check your own credit or when a business does a background check that isn’t related to lending.

• Examples of hard inquiries: Applying for a personal loan, credit card, car finance, mortgage, or certain postpaid phone and utility plans.

• How it works: The lender checks your credit file to evaluate your risk as a borrower. This check is recorded on your credit report and visible to future lenders.

In 2025, with the continued rollout of Comprehensive Credit Reporting (CCR), hard inquiries provide more context to lenders than ever before — but multiple inquiries in a short period can still raise red flags.

How Do Hard Inquiries Affect Your Credit Score in 2025?

Every hard inquiry is listed on your credit report for five years, but its impact on your credit score diminishes over time. The most significant effect is usually felt in the first 12 months. Here’s what Australians should keep in mind:

• Score drop: A single hard inquiry might shave 5–10 points off your score. Multiple inquiries in quick succession can have a compounding effect, making you appear “credit hungry.”

• CCR changes: As of 2025, most major banks and lenders are reporting positive data (like on-time payments and credit limits), which can offset the negative effects of hard inquiries — provided you manage your credit responsibly.

• Shopping period: Credit agencies like Equifax and Experian now group multiple inquiries for the same type of loan (e.g., home loans) made within a 14-day window as a single inquiry, encouraging Aussies to shop around without penalty.

Remember, hard inquiries are just one factor among many in your credit file, but if you’re planning a major purchase or refinance in 2025, it pays to be strategic.

Smart Strategies: Minimising the Impact of Hard Inquiries

While you can’t avoid hard inquiries if you need credit, you can take steps to limit their impact:

• Time your applications: Only apply for credit when you genuinely need it. Avoid “just in case” applications or submitting multiple applications at once.

• Compare first, apply second: Use lender comparison tools or pre-qualification checks that rely on soft inquiries before submitting a formal application.

• Know your credit position: Check your own credit report regularly (this is a soft inquiry) to spot any unexpected hard checks or errors.

• Leverage CCR benefits: Maintain a strong repayment history, keep credit card balances manageable, and close unused accounts to showcase responsible borrowing.

In 2025, some fintech lenders are piloting real-time credit assessment models that use alternative data and may rely less on traditional hard inquiries — but for now, most mainstream lenders will still run a hard credit check for any new credit product.

2025 Policy Updates and Trends

Recent changes and ongoing reforms are shaping how hard inquiries are treated in Australia:

• Open Banking Integration: More lenders are accessing open banking data to supplement credit checks, potentially reducing the weight of hard inquiries in the approval process.

• CCR Expansion: As of January 2025, nearly all Australian lenders participate in CCR, making positive credit behaviour more influential than isolated inquiries.

• Consumer Protections: The Australian Government’s 2025 review of credit reporting laws is considering stricter limits on how many inquiries can be made without your explicit consent, aiming to protect consumers from predatory practices.

Keep an eye on these developments, as they may change the way your credit file is managed in the near future.

Conclusion: Knowledge Is Power

Hard inquiries are a normal part of modern finance, but they’re not something to take lightly. By understanding how they work in the current 2025 landscape — and by making savvy, informed decisions — you can protect your credit score and make your next big financial move with confidence.