Backorder Explained: What Aussies Need to Know in 2025

Backorders have become a familiar term for Australian shoppers and businesses alike, especially as global supply chains remain unpredictable in 2025. Whether you’re waiting for a new phone, a must-have kitchen gadget, or even a business-critical part, understanding backorders is more important than ever. Let’s break down what backorders really mean, why they’re becoming more common, and how Australians can adapt their finances and expectations.

What Exactly Is a Backorder?

A backorder occurs when a retailer or supplier sells an item that is currently out of stock, promising delivery once new stock arrives. This is different from a typical ‘out of stock’ status, where no orders are accepted until inventory is replenished. Backorders allow consumers to secure high-demand products in advance, but they also mean waiting—sometimes for weeks or even months.

In 2025, backorders aren’t just limited to tech gadgets or imported goods. Australians are seeing them pop up in everything from furniture and cars to everyday groceries, thanks to ongoing supply chain disruptions and shifting consumer habits.

• Example: A Melbourne-based retailer of home gym equipment offers a popular treadmill on backorder, giving customers the option to reserve the next available units instead of missing out entirely.
• Tip: Always check estimated delivery dates and retailer policies before placing a backorder, as timelines can change.

Why Are Backorders So Common in 2025?

The rise in backorders across Australia is driven by several interconnected trends:

• Supply Chain Pressures: Geopolitical tensions, climate events, and ongoing global shipping bottlenecks have made it harder for retailers to maintain consistent stock levels.
• Surge in Online Shopping: Post-pandemic consumer habits have stuck, and with more Aussies shopping online, demand forecasting is trickier than ever.
• Just-In-Time Inventory: Many businesses use lean inventory models to cut costs, which leaves little room for error when demand spikes unexpectedly.

According to the Australian Retailers Association, over 30% of major retailers reported increased reliance on backorders in early 2025, particularly for imported electronics and vehicles. The Australian Competition and Consumer Commission (ACCC) has also issued guidance for retailers to provide clearer communication about backorder timelines, aiming to protect consumer rights and reduce frustration.

How Backorders Impact Your Finances—and How to Navigate Them

Backorders can affect both your wallet and your patience. Here’s what to consider before hitting ‘buy now’ on a backordered item:

• Cash Flow Management: Some retailers charge your card immediately, while others only process payment when the item ships. Read the fine print to avoid tying up funds unnecessarily.
• Refund and Cancellation Policies: In Australia, you have consumer rights if a retailer cannot deliver within a reasonable timeframe. Check ACCC guidelines and store policies for options if delays drag on.
• Budgeting for Delays: If a backordered item is essential (like a fridge or car part), consider short-term alternatives or rental options to bridge the gap.

For businesses, backorders can strain supplier relationships and cash flow, especially if customers expect immediate fulfillment. Some Australian SMEs are investing in smarter inventory tech and diversifying suppliers to reduce the risk of chronic backorders.

Smart Strategies for Dealing with Backorders in 2025

• Prioritise Local Suppliers: Where possible, buy from Australian-based brands or retailers with local warehouses to minimise wait times.
• Ask About Split Shipments: Some retailers can ship available items immediately and send backordered products separately, helping you get essentials sooner.
• Track Communication: Keep records of estimated delivery dates and any correspondence with retailers for smoother resolution if delays occur.
• Consider Alternatives: If the wait is long or the price is volatile, research comparable products that are in stock, or look for pre-loved options on reputable marketplaces.

The Road Ahead: Is the Backorder Trend Here to Stay?

Experts predict that backorders will remain a reality for many sectors in 2025, especially for imported goods and high-demand tech. However, with improved supply chain visibility and pressure from regulators, more retailers are stepping up transparency and customer service around backorders.

For Australian consumers, the key is to stay informed, read the fine print, and weigh the convenience of pre-ordering against the unpredictability of global supply chains. A little patience—and some smart financial planning—can turn backorder frustration into a savvy shopping strategy.